A+ Professional Cleaning Services Ltd
HEAD OFFICE: 11 The Pavement, Popes Lane LONDON, W5 4NG
Telephone: 020 8832 7333; Email: info@aplushome.co.uk
 

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  Terms & Conditions
A+ Professional Home Services
 

A+ Professional Home Services Ltd Terms and Conditions
For the purpose of these terms & conditions the following words shall have the following meanings:
a)      “We”, “Us”, “Our”, “A+” & “The Company” shall mean A+ Professional Home Services Ltd
b)      "
The Customer”, “You”, “Your”, shall mean the person or organisation for whom A+
          Professional Home Services Ltd agrees to carry out works &/or supply materials
c)
      "The Operative, Operator or Engineer shall mean the representative appointed by The
          Company.

Professional Cleaning Services Terms & Conditions
Wood Floor Restoration Terms & Conditions
Painting & Decorating Terms & Conditions
Electrical, Plumbing, Gas and Heating Terms & Conditions


PROFESSIONAL CLEANING SERVICES

Privacy Policy
A+ Professional Home Services Ltd respects Your privacy.
Personal information [i.e. name, contact details and address] captured by A+ will be used for the sole purpose of responding to Your request, or to contact You with relevant information regarding Your request. Under no circumstances will this information be shared with third parties or used for spam. If You wish to remove or change Your information, We will promptly take action to comply with Your request.


Quotation & Acceptance
By accepting A+ Professional Home Services Ltd's services by telephone, e-mail or fax, the customer agrees to be bound by A+ Professional Home Services Ltd's Terms and Conditions.

All quotes request will be dealt with directly within / from the A+ office. Inspection of property will only occur in the event that A+ deems it necessary or by clients request, where more detailed information / specific works are requested.  Quotations given either by email, fax, written [by Operator on day of inspection] or telephone shall remain valid for a period of 30 days. A+ Professional Home Services Ltd reserves the right to amend the initial quotation, should The Client's original requirements change or the original specifications given through are found not to be accurate. Differences in excess of 10% will be discussed with The Client prior to the start of the work.

Cancellation
The customer may cancel the scheduled cleaning job no less than 24 hours prior to the agreed start time.  The customer will be required to pay £55 + VAT cancellation fee if any changes or cancellations to date / time be made less than 24 hours prior to the scheduled appointment.


In the event that a lock-out occurs [Operator being turned away from the site, no one on-site to allow the A+ team access to the property or a problem with customer keys issued], The Client will be required to pay the full price of the booked works. If keys are provided they must open all locks without any special effort or skill. Key pick up is a free of charge services if the pick up point is within the same post code. An additional fee of £30 + VAT will be charged to cover any cost incurred by The Company should We need to pick up keys due to miscommunication and / or error on The Client’s part.

VAT
All A+ Professional Home Services Ltd prices are subject to VAT.

Equipment
A+ Professional Home Services Ltd shall provide all cleaning supplies, products and carpet / soft furnishing cleaning equipment required to carry out the service. The Client must provide running water and electricity at the premises where the service takes place.

Payment
On booking a quotation with A+ Professional Home Services Ltd, We reserve the right to request full Debit or Credit card details to confirm/secure Your booking. All outstanding balances for the services carried out are payable by Cash, MasterCard/Visa, Debit Card [Maestro], Switch or Solo upon completion of the job on the day of the service. A+ Professional Home Services Ltd does not accept AMEX, Diners Club or Cheques (Credit Cards incur an additional 3%).


Customers who have an account with Us can make payment by cheque. Cheques are to be made payable to "A+ Professional Home Services Ltd".  We understand and will exercise our statutory right to interest and compensation for debt recovery costs under the late payment legislation if We are not paid according to agreed credit terms. If paying by cheque, the customer will be responsible for all bank and legal charges resulting from a dishonored cheque. Only account customers are entitled to delayed payments of works within specified time arranged between The Client and The Company. All other client payments must be paid in full on the day of the service.

Claims / Guarantee
A+ Professional Home Services Ltd is covered under a public and employer's liability insurance.

All A+ Professional Home Services Ltd Operators have public liability insurance. Their policies will cover any accidental damages caused by an Operative working on behalf of A+ Professional Home Services Ltd. The customer accepts and understands that poor service, breakage/damage or presumed theft must be reported within 48 hours from the service date. Should A+ not be notified of any discrepancies / dissatisfaction within 48 hours of completion of works, the services / works completed shall be deemed as satisfactory.  The customer agrees to allow A+ access to the property to rectify / re-service any disputed areas / items before arranging for a third party to carry out additional cleaning services. A+ will not be held responsible for any cost incurred should The Client arrange for a third party to carry out additional cleaning services to their property, where A+ has not been given the opportunity to rectify discrepancies. The customer or a customer's representative must be present at the time of completion of the works so an inspection can be carried out and any corrections can be made on site on the same day. If the customer has scheduled an inventory check, then it must be scheduled to commence no later than 24 hours after the cleaning job has been completed.


No refund claims will be entertained once the cleaning service has been carried out.

In case of damage A+ Professional Home Services Ltd's Operators will repair the item at its cost. If the item cannot be repaired A+ Professional Home Services Ltd’s Operators will credit the customer with the item's present actual cash value toward a like replacement from an A+ Professional Home Services Ltd's source, upon payment of cleaning services rendered. All fragile and highly breakable items must be secured or removed. Items excluded from liability are: cash, jewellery, items of sentimental value (cash value only), art and antiques. Whilst every effort is made to prevent damage, A+ Professional Home Services Ltd and its Operators shall not be responsible for:

·          cleaning jobs not complete due to the lack of suitable cleaning materials and/or equipment 
         in full working order, 
i.e. hot water or power;
·          third party entering or present at the customer's premises during the cleaning process;
·         
shrinkage to carpets that are poorly fitted;
·         
damage to upholstery where cleaning instructions are not clearly visible;
·          wear or discolouring of fabric becoming more visible once dirt has been removed;
·         
failing to remove old/permanent stains that cannot be removed using standard carpet
         cleaning methods; 
existing damage or spillage that cannot be cleaned/removed
         completely using standard cleaning equipment
.

Governing Law and Jurisdiction
These terms and conditions shall be governed by the relevant United Kingdom law, and by agreeing to be bound by them the customer agrees to submit to the exclusive jurisdiction of the relevant courts of the United Kingdom.

Changes to Terms and Conditions
We reserve the right to alter these Terms and Conditions at any time and without notice.
 

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WOOD FLOOR RESTORATION

Privacy Policy
A+ Professional Home Services Ltd respects Your privacy.
Personal information [i.e. name, contact details and address] captured by A+ will be used for the sole purpose of responding to Your request, or to contact You with relevant information regarding Your request. Under no circumstances will this information be shared with third parties or used for spam. If You wish to remove or change Your information, We will promptly take action to comply with Your request.

Quotation & Acceptance
By accepting A+ Professional Home Services Ltd's service by telephone, e-mail or fax, The Customer agrees to be bound by A+ Professional Home Services Ltd's Terms and Conditions.

We reserve the right to refuse or decline work at Our own discretion. Where A+ Professional Home Services Ltd agrees to carry out works for The Customer, those works shall be undertaken by the designated Operative of The Company at its absolute discretion. All prices are subject to an inspection of The Customer's property and a written quotation which shall remain valid for a period of 60 days. On acceptance of a quotation the Client gives Us permission to order/purchase materials/items required for works as stated within the quotation.


Quotations are based on a thorough assessment of the work to be done, and are an itemized estimate of all the work to be completed. While every effort is made to quote work as accurately as possible, it is sometimes necessary to include an additional sum in the final account for items and labour, which could not be foreseen at the estimation stage. These items will always be discussed and confirmed with the Client at the earliest opportunity. A+ Professional Home Services Ltd reserves the right to amend the initial quotation, should the Client's original requirements change.

Where a quote has been supplied to The Customer, the total amount referred to in the quote may be revised in the following circumstances:
I.      If after submission of the quote, The Customer instructs The Company (whether verbally 
      or in writing) to carry out additional works not referred to in the original quotation
II.     If after submission of the quote, there is an increase in the price of materials
III.    If after submission of the quote, it is discovered that further works need to be carried out
      which were not anticipated when the quote was prepared
IV.  If after submission of the quote, it is discovered that there was a manifest error when the
      quote was prepared


The Company shall not be under any obligation to provide a quote to The Customer & shall only be bound by a quote given in writing to The Customer & signed by an authorised representative of The Company. The Company shall not be bound by any quotes given verbally or in which manifest errors occur.

If it is deemed impossible for Us to commence works on a previously agreed quotation, We will supply You with a new free of charge quotation, which You can review and choose to accept or decline. If You wish to decline the updated quote, there will be no charge payable by You.

Where it is deemed impossible to continue works that have already commenced at Your property due to no fault or consequence of Our own, and where materials have already been purchased by Us, the cost of all materials will be the responsibility of The Customer.

We will use reasonable endeavours to complete the services, in accordance with the time estimate given, but any such time shall be an estimate only and time shall not be of the essence of this agreement.  We shall use all reasonable endeavours to observe all health and safety rules and regulations and any other reasonable security requirements that apply at the Client’s property and that have been communicated to Our Operator.

Cancellation
A cancellation charge of £100 + VAT will be incurred for cancellation of all wood flooring works if cancelled less than 24 hours prior to the works commencing.

This cancellation charge does not include the repayment of materials purchased by A+ for the completion of works for which the Client will be responsible for payment of in the event of a cancellation.

Equipment
A+ shall provide all equipment, supplies, products and other materials required to carry out the service unless agreed otherwise with the Client. The Client must provide running water and electricity at the premises where the service takes place.

Depending on the time taken to perform the Services, We may leave certain tools and equipment at the Client’s property. If there is any particular area You wish Us to store these please advise the Operator. The Client undertakes to take reasonable steps to ensure the security of any tools and equipment stored at the Client’s property and ensure that children do not have access to them. All right, title and interest in Our tools and equipment remain with Us and the Client will ensure that at all times We are allowed access to recover such tools and equipment from the Client’s property.

Payment
On booking in quoted works with Us, We reserve the right to request full debit or credit card details to confirm/secure Your booking. We also reserve the right to request a 50% deposit for these works where the remainder is payable within 24 hours of completion. By completion We mean the final application of the sealing/hardening product. We will not send an invoice out for the final payment. If We do not receive any notification or communication with regards to final payment, this amount will be deducted from the card details provided by the Client when the booking is secured.

A VAT receipt will be provided to the Client once full payment has been received. Method of payment must be agreed prior to works commencing.  Payment methods accepted - Direct funds transfer, Switch, Solo, Visa, MasterCard, Cash (Credit Cards incur an additional 3%).

We understand and will exercise Our statutory right to interest and compensation for debt recovery costs under the late payment legislation if We are not paid according to agreed credit terms. Please note that within insurance claims, We cannot claim from insurance on a Client’s behalf. The Client is responsible for payment of all works whereupon they may claim back from insurance.

Claims / Guarantee
We accept no responsibility for damage to personal belongings, furniture or carpets within the property. Such items should be removed by the property owner prior to the start of work. Should Our workmen be requested to move any furniture or possessions, it is at owners own risk. This may be chargeable and could affect the estimated time of completion.

No refund claims will be entertained once the works have been completed. Within reason We will endeavor to rectify discrepancies reported to Us. 

These terms and conditions may not be released, discharged, supplemented, interpreted, varied or modified in any manner except by an instruction in writing signed by Our authorised Representative and You. Our terms and conditions shall prevail over any terms and conditions used by You or contained, set out or referred to in any documentation sent to Us by You. By entering into a contract with Us, You agree irrevocably to waive the application of any of these terms and conditions.

We shall have no liability to the Client under this agreement if We are prevented from or delayed in performing Our obligations under this agreement or from carrying on Our business by acts, events, omissions or accidents beyond Our reasonable control, including strikes, lock-outs or other industrial disputes (whether involving Our workforce or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors.

VAT
All A+ Professional Home Services Ltd prices are subject to VAT.

Governing Law and Jurisdiction
These terms and conditions shall be governed by the relevant United Kingdom law, and by agreeing to be bound by them The Customer agrees to submit to the exclusive jurisdiction of the relevant courts of the United Kingdom.

Changes to Terms and Conditions
We reserve the right to alter these Terms and Conditions at any time and without notice.

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PAINTING & DECORATING

Privacy Policy
A+ Professional Home Services Ltd respects Your privacy.
Personal information [i.e. name, contact details and address] captured by A+ will be used for the sole purpose of responding to Your request, or to contact You with relevant information regarding Your request. Under no circumstances will this information be shared with third parties or used for spam. If You wish to remove or change Your information, We will promptly take action to comply with Your request.


Quotation & Acceptance
By accepting A+ Professional Home Services Ltd's service by telephone, e-mail or fax, The Customer agrees to be bound by A+ Professional Home Services Ltd's Terms and Conditions. 

We reserve the right to refuse or decline work at Our own discretion. Where A+ Professional Home Services Ltd agrees to carry out works for The Customer, those works shall be undertaken by the designated Operative of The Company at its absolute discretion. All prices are subject to an inspection of The Customer's property and a written quotation which shall remain valid for a period of 60 days. On acceptance of a quotation the Client gives Us permission to order/purchase materials/items required for works as stated within the quotation.

Quotations are based on a thorough assessment of the work to be done, and are an itemized estimate of all the work to be completed. While every effort is made to quote work as accurately as possible, it is sometimes necessary to include an additional sum in the final account for items and labour, which could not be foreseen at the estimation stage. These items will always be discussed and confirmed with the Client at the earliest opportunity. A+ Professional Home Services Ltd reserves the right to and the initial quotation, should the Client's original requirements change.

Where a quote has been supplied to The Customer, the total amount referred to in the quote may be revised in the following circumstances:
   
I.      If after submission of the quote, The Customer instructs The Company (whether verbally
      or in   writing) to carry out additional works not referred to in the original quotation
 
II.     
If after submission of the quote, there is an increase in the price of materials 
III.   
If after submission of the quote, it is discovered that further works need to be carried
      out which were not anticipated when the quote was prepared
IV.  If after submission of the quote, it is discovered that there was a manifest error when
      the quote was prepared

The Company shall not be under any obligation to provide a quote to The Customer & shall only be bound by a quote given in writing to The Customer & signed by an authorised representative of The Company. The Company shall not be bound by any quotes given verbally or in which manifest errors occur.

If it is deemed impossible for Us to commence works on a previously agreed quotation, We will supply You with a new free of charge quotation, which You can review and choose to accept or decline. If You wish to decline the updated quote, there will be no charge payable by You.

Where it is deemed impossible to continue works that have already commenced at Your property due to no fault or consequence of Our own, and where materials have already been purchased by Us, the cost of all materials will be the responsibility of The Customer. We will use reasonable endeavours to complete the services, in accordance with the time estimate given, but any such time shall be an estimate only and time shall not be of the essence of this agreement.  

We shall use all reasonable
endeavours to observe all health and safety rules and regulations and any other reasonable security requirements that apply at the Client’s property and that have been communicated to Our Operator. 

If You wish to order Your own materials, We will be happy to collect them for You, within reason, from a local supplier, but there will be a charge for the time involved in picking them up which should be kept to a minimum.
 If You are responsible for ordering materials such as flooring, tiles, kitchen and bathroom fittings, paint or any other items required to complete works please make sure they arrive on time.  Additional call outs to complete unfinished work due to delays in the order thereof that is due to no fault on Our part, will incur additional costing. Rescheduling of works will be subject to the availability of A+ Professional Home Services Ltd Operators.


Cancellation
A cancellation charge of £100 + VAT will be incurred for cancellation of all painting & decorating works if cancelled less than 24 hours prior to the works commencing. 

This cancellation charge does not include the repayment of materials purchased by A+ for the completion of works for which the Client will be responsible for payment of in the event of a cancellation.


Equipment
A+ shall provide all equipment, supplies, products and other materials required to carry out the service unless agreed otherwise with the Client. The Client must provide running water and electricity at the premises where the service takes place.

Depending on the time taken to perform the Services, We may leave certain tools and equipment at the Client’s property. If there is any particular area You wish Us to store these please advise the Operator. The Client undertakes to take reasonable steps to ensure the security of any tools and equipment stored at the Client’s property and ensure that children do not have access to them. All right, title and interest in Our tools and equipment remain with Us and the Client will ensure that at all times We are allowed access to recover such tools and equipment from the Client’s property.


Payment
On booking in quoted works with Us, We reserve the right to request full debit or credit card details to confirm/secure Your booking. We also reserve the right to request a 50% deposit for these works where the remainder is payable within 24 hours of the Client being advised of completion by the Company. We will not send an invoice out for the final payment. If We do not receive any notification or communication with regards to final payment, this amount will be deducted from the card details provided by the Client when the booking is secured.

A VAT receipt will be provided to the Client once full payment has been received. Method of payment must be agreed prior to works commencing.  Payment methods accepted - Direct funds transfer, Switch, Solo, Visa, MasterCard, Cash (Credit Cards incur an additional 3%). We understand and will exercise Our statutory right to interest and compensation for debt recovery costs under the late payment legislation if We are not paid according to agreed credit terms.

Please note that within insurance claims, We cannot claim from insurance on a Client’s behalf. The Client is responsible for payment of all works whereupon they may claim back from insurance.


Claims / Guarantee
We accept no responsibility for damage to personal belongings, furniture or carpets within the property. Such items should be removed by the property owner prior to the start of work. Should Our workmen be requested to move any furniture or possessions, it is at owners own risk. This may be chargeable and could affect the estimated time of completion. 

No refund claims will be entertained once the works have been completed. Within reason We will endeavor to rectify discrepancies reported to Us.

These terms and conditions may not be released, discharged, supplemented, interpreted, varied or modified in any manner except by an instruction in writing signed by Our authorised Representative and You. Our terms and conditions shall prevail over any terms and conditions used by You or contained, set out or referred to in any documentation sent to Us by You. By entering into a contract with Us, You agree irrevocably to waive the application of any of these terms and conditions.

We shall have no liability to the Client under this agreement if We are prevented from or delayed in performing Our obligations under this agreement or from carrying on Our business by acts, events, omissions or accidents beyond Our reasonable control, including strikes, lock-outs or other industrial disputes (whether involving Our workforce or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors.


VAT
All A+ Professional Home Services Ltd prices are subject to VAT.


Governing Law and Jurisdiction
These terms and conditions shall be governed by the relevant United Kingdom law, and by agreeing to be bound by them The Customer agrees to submit to the exclusive jurisdiction of the relevant courts of the United Kingdom.


Changes to Terms and Conditions
We reserve the right to alter these Terms and Conditions at any time and without notice.

^ Return to Top  

ELECTRICAL, PLUMBING, GAS AND HEATING

Privacy Policy
A+ Professional Home Services Ltd respects Your privacy.
Personal information [i.e. name, contact details and address] captured by A+ will be used for the sole purpose of responding to Your request, or to contact You with relevant information regarding Your request. Under no circumstances will this information be shared with third parties or used for spam. If You wish to remove or change Your information, We will promptly take action to comply with Your request.


Quotation & Acceptance
By accepting an A+ service by telephone, e-mail or fax, The Customer agrees to be bound by A+ Professional Home Services Ltd's Terms and Conditions.

A+ reserves the right to refuse or decline work at its own discretion. Where A+ agrees to carry out works for The Customer, those works shall be undertaken by the chosen / designated Operative of The Company. All prices are subject to an inspection of The Customer's property and a written quotation which shall remain valid for a period of up to 60 days only.

A+ offers a free, no obligation quotation, with pragmatic and imaginative advice.

Quotations are based on a thorough assessment of the work to be done, and are a fully itemized estimate of all the work to be completed. While every effort is made to quote work as accurately as possible, it is sometimes necessary to include an additional sum in the final amount for items and labour which could not be foreseen at the quotation stage. These items will always be discussed and confirmed with The Customer at the earliest opportunity. A+ reserves the right to amend the initial quotation, should The Customer’s original requirements change.

Where a quote has been supplied to The Customer, the total amount referred to in the quote may be revised in the following circumstances:
i.            If after submission of the quote, The Customer instructs The Company (whether verbally
          or in writing) to carry out additional works not referred to in the original quotation
ii.           If after submission of the quote, there is an increase in the price of materials
iii.          If after submission of the quote, it is discovered that further works need to be carried
          out which were not anticipated when the estimate was prepared
iv.         If after submission of the quote, it is discovered that there was a manifest error when
         the quote was prepared

The Company shall not be under any obligation to provide a quote to The Customer & shall only be bound by a quote given in writing to The Customer & signed by an authorised representative of The Company. The Company shall not be bound by any quotes given verbally or in which manifest errors occur.

If it is deemed impossible for Us to commence works on a previously agreed quotation, We will supply You with a new free of charge quotation, which You can review and choose to accept or decline. If You wish to decline the updated quote, there will be no charge payable by You.

Where it is deemed impossible to continue works that have already commenced at Your property due to no fault or consequence of Our own, and where materials have already been purchased by Us, the cost of all materials will be the responsibility of The Customer.


Payment
On booking in quoted works with Us, We reserve the right to request full debit or credit card details to confirm/secure Your booking. We also reserve the right to request a 50% deposit for these works where the remainder is payable on completion. Method of payment must be agreed prior to works commencing.  Payment methods accepted - Direct funds transfer, Switch, Solo, Visa, MasterCard, Cash (Credit Cards incur an additional 3%). We understand and will exercise Our statutory right to interest and compensation for debt recovery costs under the late payment legislation if We are not paid according to agreed credit terms.


Title To Goods
Title to any goods, supplied by The Company to The Customer shall not pass to The Customer but shall remain the property of A+ until full payment for goods has been made by The Customer.

Until such time as title of such goods has passed to The Customer:
i.            The Company shall have absolute authority to repossess, sell or otherwise deal with
          or dispose of all any or part of such goods in which title remains vested in The Company
ii.           For the purpose specified in (i) above, The Company or any of its agents or authorised 
          representatives shall be entitled at any time & without notice to enter
          any premises in which goods or any part thereof is installed, stored or kept, or is
          reasonably believed so to be
iii.         The Company shall be entitled to seek legal intervention to prevent The Customer from
          selling,transferred or otherwise disposing of such goods

Notwithstanding the abovementioned, risk in such goods shall pass on delivery to The Customer, and until such time as the title of goods has passed to The Customer, shall insure such goods to their replacement value and shall forthwith, upon request, provide The Company with a certificate or other evidence of such insurance.


Works
Hourly Rate Work
The total charge to The Customer shall consist of the cost of materials supplied by The Company & the amount of time spent by the Operative in carrying out works (including all reasonable time spent in obtaining non-stocked materials) charged in accordance with The Company’s current hourly rates. The Customer shall only be charged for the time spent related to The Customer’s work. All charges are subject to VAT at the prevailing rate except in cases where the work carried out is zero rated.

Where the date and/or time for works to be carried out is agreed by The Company with The Customer, then The Company shall use its best endeavors to ensure that the Operative shall attend on the date and at the time agreed. However, The Company accepts no liability in respect of the non attendance or late attendance on site of the Operative/Engineer or for the late or non delivery of materials.

The Company shall not be liable for any delay of, or for the consequences of any delay in performing any of its obligations if such delay is due to any cause whatsoever beyond its reasonable control. The Company shall be entitled to a reasonable extension of time for performing such obligations.


Fixed Price Work
This shall be given as a firm cost including Labour & Materials (unless previously agreed that The Customer will provide their own Materials) All cost are subject to VAT at the prevailing rate except in cases where the work carried out is zero rated.


Material Collection
Collection of non-stock items is chargeable but:
i.            It may become necessary to leave the site of The Customer to pick up non-stock items.
          We endeavor to inform The Customer of this where possible
ii.           Time must be kept to a minimum & reasonable
iii.         A charge of one hour (equal to the hourly rate provided) for any local material pickup
iv.        Where We have to order items on Your behalf the collection time should be kept
          reasonable and the collection time to a minimum
v.         An administration fee may be charged for the sourcing of specialist items


Claims / Guarantee / Insurance
A+ Professional Home Services Ltd is covered under a public and employer's liability insurance.

All A+ Operators have public liability insurance. Their policies will cover any accidental damages caused by an Operative working on behalf of A+ Professional Home Services Ltd. Engineers operate under their own Corgi Registration & as such are solely responsible for any Gas related work & subsequent liability.

These terms and conditions may not be released, discharged, supplemented, interpreted, varied or modified in any manner except by an instruction in writing signed by Our authorised representative and You. Our terms and conditions shall prevail over any terms and conditions used by You or contained, set out or referred to in any documentation sent to Us by You. By entering into a contract with Us, You agree irrevocably to waive the application of any of these terms and conditions.

The Guarantee shall be for labour only in respect of faulty workmanship. The Guarantee will become null & void if the work/appliance completed/supplied by The Company is:
(a) Subject to misuse or negligence
(b) Repaired, modified or tampered with by anyone other than a Company Operative

The Company will accept no liability for, or guarantee suitability of materials supplied by The Customer & will accept no liability for any consequential damage or fault.
i.            The Company will not guarantee any work in respect of blockages in waste &
          drainage systems etc. 
ii.           The Company will not guarantee any work undertaken on instruction from The Customer
          & against the written or verbal advice of the Operative/Engineer
iii.          Work is guaranteed only in respect of work directly undertaken by The Company
         
& payment in full has been made
iv.         Any non-related faults arising from recommended work which has not been undertaken
          by The Company will not be guaranteed
v.          The Company shall not be held liable or responsible for any damage or defect resulting
          from work not fully guaranteed or where recommended work has not been carried out
vi.         Work will not carry a guarantee where The Customer has been notified by the Operative
          either verbally or in writing of any other related work which requires attention
vii.        The Customer shall be solely liable for any hazardous situation in respect of Corgi
          Regulations or 
Gas Warning Notice issued.


VAT
All A+ Professional Home Services Ltd prices are subject to VAT.


Governing Law and Jurisdiction
These terms and conditions shall be governed by the relevant United Kingdom law, and by agreeing to be bound by them The Customer agrees to submit to the exclusive jurisdiction of the relevant courts of the United Kingdom.


Changes to Terms and Conditions
We reserve the right to alter these Terms and Conditions at any time and without notice.

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